Geographical distribution of projects undertaken:

Within India-

  • Community Score Card in Tanzania: Community Score Card to enhance accountability and process monitoring of community based conditional cash transfer programs (CBCCT) in Tanzania - June 2012
  • UNICEF sponsored Knowledge Community on Children in India [KCCI] Internship programme
  • World Bank, KUIFC and KUWSDB - Karnataka Urban Water Sector Improvement Project on 24/7 water supply in the three districts of Hubli-Dharwad, Belgaum and Gulbarga.
  • Socio-Economic Survey of Devraj Urs Market, Mysore.
  • Citizen Report Card in Bihar
  • Assessment of Early Childhood Care for Development Programs in Karnataka a UNICEF study.
  • Citizen Report Card on public services of Mysore Urban Development Authority and Mysore City Corporation
  • A unique Citizen Report Card on Corruption in Raichur
  • Citizen Report Card on public services provided by Mysore Municipal Corporation and Mysore Urban Development Authority, Sep 2010
  • Citizen Report Card on Corruption in Raichur District, Karnataka, Sep 2010
  • Social Audit of Public Services in Amritsar, Punjab, 2010
  • Social Audit of Public Services in Kohima district, Nagaland state , 2009
  • Social Audit of Public Services in the Union Territory of Dadra and Nagar Haveli, 2009
  • Citizen Report Card on Non-Motorized and Public Transport Services in Pune, 2009
  • Designing a Credible Rating System & Developing a Client Charter for Recruiting Agents; Designing andImplementing a Report Card on the Offices of the Protectors of Emigrants & Recruiting Agents and; Developing Guidelines for Establishing a National Professional Body for Recruitment Agents, 2009
  • Designing and Implementing Citizen Report Cards for 60 Gram Panchayats in West Bengal, 2009.
  • Social Audit of Public Services in Delhi, 2006 and 2008
  • Designing and Developing an Operational Framework for introducing a customer report card for the Bangalore Electricity Supply Company (BESCOM), 2007
  • Demand Assessment on Water and Sanitation Services in 6 medium sized towns in India, 2007
  • Assessing Citizen Satisfaction in Urban Service Delivery in Kolkata Metropolitan Area, 2007
  • Design and Development of a roadmap to implement user feedback mechanism in Maharashtra, 2004
  • Service Delivery Report Card – Development of Methods & Baseline Surveys for the Jharkhand Participatory Forest management Programme, 2004
  • Enhancing Customer Relations Management, Stakeholder Engagement & Public Accountability
    for Government of Sikkim, 2003
  • Please feel free to email us for more information


  •  Assessing civil society demands and competencies in India, Nepal and Bangladesh, The World bank, July 2009
  •  Citizen Report Cards on Critical Services in Kyrgyz Republic, 2008
  • Designing & Implementing a Citizen Report Card on Water & Sanitation Services in Karachi, Pakistan, 2007
  • Technical & Advisory Support on the User Feedback Component of “People’s Voice Project”, Ukraine, 2006
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Contact us


15 KIADB Industrial Area Jigani - Bommasandra Link Road,
Bangalore – 560 105,


Phone: +91 - 80 - 27839918/ 19/ 20

Direct Line: +91 – 8110 - 414553