PAF’s approach reflect a blend of technical building blocks for the generation of contextual, credible and objective information and identifying themes and pointers for linking information to a set of policy and operational issues. PAF believes that its rich institutional experience makes it possible to design appropriate tools and approaches and complement the same with a broader understanding of governance issues to explore feasible options to replicate.

The technical building blocks of PAF’s user feedback led studies include all critical steps involved in the design of a credible and objective assessment tool such as mapping of institutional frameworks, creating institutional buy-in, designing contextually relevant survey instruments, high value sampling strategy and an ability to create customized quality audit protocols.


Three core service areas of Public Affairs Foundation are providing Consulting and Advisory services, Capacity Building and generating Knowledge products.

  • Consulting and Advisory Services

Civil Society Organizations and public agencies seeking advice and technical support to improve governance can be assisted by one or more experts in the setting in which the work is to be carried out. The key areas in which such support can be provided are the design and Implementation of Citizen Report Cards on public services, innovative adaptations of the CRC approach to specific sectors like irrigation, e-governance, migration etc. and advice on advocacy campaigns. The range of advisory services is expected to expand over time.    

  • Capacity Building

Civil Society Organizations and government agencies may need to strengthen their internal capabilities before they get organized to use the Social Accountability tools, approaches and advisory services available with the Foundation. In such cases, the Foundation can organize customized workshops, internships and other development opportunities for teams or staff deputized by these organizations.

  • Knowledge Products

 The Foundation will continue to draw on the research and development initiatives from Public Affairs Centre and other institutions and generate relevant knowledge products focused on good governance for interested clients. These products include publications, survey instruments, methodologies, software, manuals, and specialized tailor-made products for individual clients.

Contact us


15 KIADB Industrial Area
Jigani - Bommasandra Link Road
Bangalore 560105


Phone: +91 - 80 - 27839918/ 19/ 20

Direct Line: +91 – 8110 - 414553